Many users have reported that their Xbox One keeps turning off unexpectedly. Users have said that the Xbox One was working fine but it suddenly turned off itself while in some cases it turned off immediately after turning on.
Facing such issues on Xbox One can be quite annoying. Nothing to worry about if you encounter this issue as this article will guide you to fix it.
In this article, we will be discussing how you can fix Xbox One turns on and then off.
Reasons Why Xbox One Turns On Then Off
There can be multiple reasons behind facing the ‘Xbox One Turns On Then Off’ issue. The issue can be encountered due to software or hardware-related issues.
Given below are some reasons why you may face this issue:
- You may face this issue due to faulty power brick. If the power brick is faulty and not giving enough power to your console, then you may face this issue.
- Another reason behind facing this issue is console overheating. If you have been using the console for a very long time then this may cause the console to overheat and cause such issues.
- If the PSU is faulty then that may also cause your Xbox One to automatically turn off.
- Liquid damage is another reason that can be causing this issue.
- If you spilled liquid on Xbox One by mistake that might have damaged the motherboard and caused this issue.
Fix The ‘Xbox One Turns On Then Off’ Issue
Now that you know what may be causing this issue, you can follow the steps given below to fix this issue-
Fix #1: Long Press Power Button
The very first thing that you must try doing is long pressing the power button. Simply press and hold the Power Button for 10 seconds.
This will reset the console and the console will boot into standby. This should most probably fix the issue and the console will not turn on by itself.
Fix #2: Repeatedly Press Eject Button
Another troubleshooting step to follow is repeatedly pressing the eject button. If your Xbox turns on and then off, then you can try pressing the eject button 5-10 times repeatedly.
This should work for you, but if that doesn’t then move to the next step in this article.
Fix #3: Check For Faulty Power Brick
You are likely to face this issue if the power brick is faulty. Try replacing the power brick and then try turning on your console.
If changing the power brick works for you, then probably the old power brick was faulty and that’s what was causing the issue.
If the issue is not fixed, then you can move to the next troubleshooting step in this article.
Fix #4: Try Changing The Power Outlet
If changing the power brick didn’t work for you then you can try changing the power outlet. Use some other power outlet to provide power to your Xbox One console, and see if that works for you or not.
Fix #5: Unplug Accessories Connected To The Xbox One
Accessories like USB devices and external HDDs may also cause such issues. If you are using any accessories with the Xbox One then try disconnecting them and then turning on your Xbox One.
Once the console boots successfully you can connect the accessories to the console.
Fix #6: Power Cycle Your Xbox One
Another thing that you must do is power cycle your Xbox One. This should most probably fix the issue you have been facing.
To do so, follow the steps given below:
- Ensure your Xbox One is completely turned off.
- Now, unplug the power cord of the Xbox One from the power outlet.
- Wait for a minute or two.
- Now, plug the power cord into the power outlet again, and turn it on.
Fix #7: Don’t Allow Xbox To Overheat
Overheating can be a major issue behind facing the ‘Xbox One Turns On Then Off’ issue.
Ensure you provide enough ventilation to your Xbox One so that it doesn’t overheat. Also, clean the vents and the fan of the console for proper ventilation.
Also, ensure that Xbox One is not working near any heat sources as that may also cause the console to overheat.
If you have been using Xbox One for a very long time, then the prolonged usage may also cause it to overheat.
You can try turning off the console if you have been using it for a prolonged time, and then turn it on again after some time.
Fix #8: Change Power Settings
If your Xbox One keeps turning off automatically then changing the power settings should most probably fix the issue.
You can do so by following the steps given below:
- On your Xbox One, head to Profile & System. Here, select Settings and then select General.
- In the General, select Power Mode & Startup.
- Here, under the Power Options, select Don’t Turn Off Automatically.
- This should most probably help fix the issue.
Fix #9: Factory Reset Xbox One
Try resetting the Xbox One if you are still facing the issue.
To do so, follow the steps given below:
- Head to the Settings on your Xbox One.
- In Settings, head to System.
- Here, select Console Info and then select Reset Console.
- Now, select Reset and keep my games & apps.
- This will reset your console without removing your games and apps.
Fix #10: Visit the Technician
Lastly, if none of it helps, then you should contact a technician regarding the issue you have been facing.
If the issue is regarding hardware-related issues and the hardware needs to be repaired or replaced then you can contact the technician and they will help you out with it.
The above steps should help fix the issue you have been facing. If your Xbox One turns off automatically after turning on and you want to fix this issue, then you can follow the steps given above in this article.